Contact Us - SP Spices  | Get a chance to work with  us

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely! At SP Spices, we ensure that the product you see is the product you receive. Whether it’s pure powder, blend powder, or whole spices, all our images represent the actual product — in terms of color, texture, and packaging.
We believe in full transparency and quality. However, please note that slight variations may occur due to lighting or screen settings, but the product quality and authenticity remain unchanged.

Where can I view my sales receipt?

Once your order is confirmed, your sales receipt is automatically sent to your registered email address.
You can also view and download your receipt by logging into your SP Spices account and going to the "My Orders" section.
If you face any issues or didn’t receive the receipt, feel free to contact us via WhatsApp or email and we'll be happy to assist you.

How can I return an item?

We’re sorry to hear that you’d like to return a product. At SP Spices, your satisfaction is our priority.

To return an item:

  1. Contact us within 7 days of delivery via WhatsApp or email.

  2. Share your order number, item details, and the reason for return.

  3. Our team will guide you through the return pickup or courier process.

📦 Please note:

  • The product must be unused and in its original packaging.

  • Returns are accepted only for damaged, wrong, or expired items.

  • Refunds or replacements are processed once we receive and verify the returned item.

Still have questions? Feel free to reach out — we’re here to help!

Will you restock items indicated as “out of stock?”

Yes, we regularly restock our products based on availability and demand. If an item is marked as “out of stock,” it is likely being reprocessed, repackaged, or freshly sourced to ensure the highest quality.

You can:

  • Click the “Notify Me” button (if available) to get an alert when it’s back.

  • Or contact us directly via WhatsApp or email for estimated restock timelines.

Your favorite SP Spices product will be back soon — fresh and full of flavour!

Where can I ship my order?

You can place an order for delivery anywhere across India! We deliver to homes, businesses, retail stores, and hospitality establishments.

For bulk or international shipping enquiries, please contact us directly via WhatsApp or email.

📦 Note: Delivery availability may vary by pin code. You can check serviceability at checkout or reach out to us for confirmation.

INFORMATION ABOUT US

Contact us for any Query | Want to Trade With Us